Address Card

Last updated: July 21, 2026

Address ID ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website and services, how we use and protect that information, and the choices available to you.

By creating an account or using Address ID, you agree to the practices described in this policy. If you do not agree, please do not use our services.

1. Who this policy applies to

This policy applies to visitors of our website, registered users of Address ID, and anyone who interacts with shared address links, QR codes, or public handler profiles created through our platform.

2. Information we collect

We collect information in the following categories:

Account information — such as your name, email address, phone number (if provided), login credentials, and account preferences.
Address and location data — addresses you save (including labels, landmarks, city, state, postal code, coordinates, DIGIPIN or similar location identifiers where applicable), default/permanent/public address selections, and sharing preferences.
Public profile data — optional handler username, visibility settings for email, phone, map coordinates, and other fields you choose to display on share pages.
Support communications — messages and attachments you send through our support system.
Technical and usage data — IP address, browser type, device information, pages visited, timestamps, and security logs used to operate, protect, and improve the service.
Cookies and similar technologies — used for authentication, session management, and basic analytics where enabled. You can control cookies through your browser settings.

3. How we use your information

We use collected information to:

Create and maintain your Address ID account
Generate, display, and manage your unique Address ID and optional public handler
Store, update, and share addresses according to your settings
Provide QR codes, share links, and public profile pages you request
Respond to support tickets and communicate with you about your account
Detect, prevent, and address fraud, abuse, and security incidents
Improve platform performance, features, and user experience
Comply with applicable legal obligations

4. Legal basis for processing

Depending on your location and the type of data involved, we process personal information based on one or more of the following: your consent, performance of our contract with you, compliance with legal obligations, and our legitimate interests in operating a secure and reliable address identity service.

5. How sharing works on Address ID

Address ID is designed so that you control what others see. When you generate a share link, QR code, or public handler page, only the fields you enable will be visible to viewers.

We do not publish your full account details by default. You are responsible for reviewing your privacy and sharing settings before distributing a link or QR code.

6. When we share information with others

We do not sell your personal information. We may share data only in limited circumstances:

With your direction — when you share an address link, QR code, or public profile.
Service providers — trusted vendors who help us host, secure, email, or operate the platform, under contractual confidentiality obligations.
Legal requirements — when required by law, court order, or governmental request, or to protect rights, safety, and security.
Business transfers — in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.

7. Data retention

We retain personal information for as long as your account is active or as needed to provide services, resolve disputes, enforce agreements, and meet legal requirements. When data is no longer required, we delete or anonymise it in accordance with our retention practices.

8. Security

We implement administrative, technical, and organisational measures designed to protect your information, including encryption in transit, access controls, and monitoring for suspicious activity. No method of transmission or storage is completely secure; we encourage you to use a strong password and keep your login details confidential.

9. Your rights and choices

Depending on applicable law, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your account and associated data, subject to legal exceptions
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Export your data in a portable format where technically feasible

To exercise these rights, contact us at [email protected]. We may need to verify your identity before fulfilling a request.

10. Children's privacy

Address ID is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will take appropriate steps.

11. International users

If you access Address ID from outside India, your information may be processed in jurisdictions where our servers or service providers operate. By using the service, you understand that your data may be transferred to and processed in such locations, with appropriate safeguards where required.

12. Third-party links

Our website or share pages may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing personal information.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy on this page and update the "Last updated" date. Continued use of Address ID after changes take effect constitutes acceptance of the updated policy.

14. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: [email protected]